Privacy Policy

CCMH FCU is owned by its members and run by an elected board of directors. Your financial privacy is a major concern of this credit union. All financial institutions are required by federal law to give you a privacy notice to explain how we collect, use, and safeguard your personal financial information. If you have any questions, please contact Annette Cox, Manager at (304) 424-2255.

We are committed to providing you with the best services and products to meet your financial needs, which necessitates that we share certain information about you with other companies that provide services to us as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow our instructions as you authorize, or to protect the security of our financial records. We do not permit these companies to sell the information we provide them to third parties.

Information We Collect & May Disclose About You

We collect and disclose personal information about you from several sources. First, from the information we receive from you on membership and loan applications. Secondly, from your transactions with us or others. Thirdly, from information we receive from consumer reporting agencies. Last and foremost, from information obtained when verifying information contained on applications, such as current or past employers or from other financial transactions.How We Use This Information

We use the information we collect to establish and administer your accounts, to satisfy certain regulatory requirements, and to better understand you so that we may provide you with additional or improved products and services.

How We Protect Your Information

We restrict access to your personal information to employees with a specific business reason for utilizing this data. Our employees are educated and trained about the importance of maintaining confidentiality and member privacy. We maintain security standards that comply with federal regulations and conform with industry practices to safeguard your nonpublic personal information.

Contact Us

Phone: 304-424-2255
Fax: 304-424-2410
Mobile Banking: 877-393-3019
Lost Debit Card: 1-800-991-4965

Hours of Operation

Monday-Wednesday:  9 a.m. – 2:30 p.m.
Thurs: 9 a.m. – 4:30 p.m.
Friday: 7:30 a.m. – 2:30 p.m.

Mailing Address:
CCMH Federal Credit Union
801 Ann St.
Parkersburg, WV 26101

Free ATM Location